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Accidents that never happened: Generative AI and fraud in motor insurance
As fraudsters submit AI-manipulated images of car crashes, Milliman’s research is helping global motor insurers separate the real claims from the scams.

AI-powered asbestos defense could unlock $1 billion or more in annual savings for defendants
We demonstrate how AI can help triage asbestos-related insurance claims and yield significant savings in legal costs.

Generating efficiencies and staff engagement with AI
Milliman technologists automate manual processes for French insurer
More AI research and insights from across Milliman
Agentic AI in the actuarial function: Build it, buy it, sign it
Building an actuarial AI agent isn't the hard part -- explaining and governing it is.
Model Governance/Ethics for GenAI Models – Practical Guide and Educational Handbook
As human-AI interaction reshapes the insurance industry, the SOA Research Institute publishes a guide focusing on practical governance questions.
Leaning into AI: How Lean manufacturing principles can help insurers adopt artificial intelligence
A reinsurance CEO explains how key concepts of Lean can help organizations implement AI to drive business value while managing risk.
Strengthening the other two sides of the fraud, waste, and abuse triangle
With federal healthcare fraud enforcement at its highest level on record, now is the right time to prioritize waste and abuse reduction in partnership with providers.
